CIMA Exam Practice Kit Organisational Management and by Jaspar Robertson, Walter Allan

By Jaspar Robertson, Walter Allan

CIMA examination perform Kits consolidate studying by way of offering an in depth financial institution of perform questions. each one resolution offers a detailed research of the right kind resolution and highlights why the choices are flawed.

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B) The more important developments in technology since the 1960s include the development of the microchip. This has enabled the development of computers, the Internet and information technology in general. It has enabled the development of computercontrolled machines and thus impacted on manufacturing methods. As far as the production of electric pumps in the O Company is concerned, these developments open up the possibility of greater productivity and hence lower costs. In the production area, computer-controlled machines allow for greater flexibility in the making of parts or different models of pumps.

15 A Quality Circle is a multidisciplinary group of staff whose brief is to identify, investigate and solve work-related problems. The concept of a circle is important for two reasons: (i) The concept of a circle never ends, hence the constant search for improvement. (ii) Within a quality circle there is no hierarchy. Rather like the Arthurian round table, all players are equal. 17 The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.

Qxd 3/24/06 7:39 AM Page 41 Marketing 41 An example of segmentation according to personal characteristics of buyers might be a paint manufacturer who segments potential customers into several different groups such as paint wholesalers, do-it-yourself retail outlets, housing developers, contracting decorators and vehicle manufacturers. Segmenting according to situational factors such as order size can also be illustrated by the example of the paint manufacturer. The size of container and packaging of the paint will vary according to the user needs of the customer.

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