Multimedia-based Instructional Design: Computer-Based by William W. Lee

By William W. Lee

Multimedia-Based tutorial Design is a completely revised and up to date moment version of the best-selling booklet that supplied a whole consultant to designing and constructing interactive multimedia education. whereas so much education businesses boost their education courses in lots of assorted technological supply media—computer-based, web-based, and distance studying technologies—this detailed e-book demonstrates that an analogous tutorial layout procedure can be utilized for all media. utilizing only one strategy reduces cycle time for path development—and additionally reduces bills.

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Additional resources for Multimedia-based Instructional Design: Computer-Based Training; Web-Based Training; Distance Broadcast Training; Performance-Based Solutions, Second Edition

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If appropriate, note the requirements for file type and size. Step two: Determine whether employees have access to multimedia PCs. Be sure to note the delivery platform with the lowest common denominator, so that configuration can be used for a minimum development-and-testing standard. Remember that the performance of a course is only as good as the slowest computer on which it is delivered. Don’t assume that the corporate computer is the only one that most employees have available. Many home PCs are more multimedia-capable than their corporate counterparts.

For example, if assessment and analysis result in a web-based solution, the project team should know what’s involved so they can determine whether or not the solution is realistic for their business and can assemble the required resources before the project starts. The complexities might, though, result in choosing another solution. Part Three is on multimedia development and implementation. Here there is divergence of methodology depending on the media. Therefore, we begin with a chapter on common elements of development and implementation and then explain the particular aspects for computer-based, web-based, distance broadcast, and performance support solutions.

Example: insurance company Y is looking for ways to improve the speed of processing claims because a private consulting company delivered the results of a survey it conducted, showing that motorists use this as the number-one criterion in selecting an insurance company. Example: retailer A finds that its customer service representatives resolve customer inquiries at an average of ten resolutions per measurement unit. The range among representatives, however, is from five to fifteen resolutions. The retailer needs to bring all customer service representatives to a maximum level of efficient processing while maintaining customer satisfaction.

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